| Table of Contents |
|---|
If you are experiencing any problems when running rFactor 2 on your system, it's obviously important to describe your problem as accurately as possible so we can try to reproduce it internally. A step by step explanation would be very helpful. If you have someone else that can validate those steps, that's even better. Apart from describing such steps, there are various different types of logs you can enable that help us diagnose problems in more detail. This page gives a brief overview of each, its purpose and how to enable and send them.
...
Performance logs end up in the UserData\Log folder of your rFactor 2 install. We keep the last 5 sessions. There should be two files per session, named after the session and ending with the extension .csv and you need to send us both for diagnosis. If they are large, feel free to zip them.
Mini Dump File
A mini dump file exports information that can tell us why the game crashed, and can be helpful in finding issues.
Where to find it?
You'll find the file in steamapps\common\rFactor 2\UserData. The file will be name rFmini.dmp. Make sure it was created at the same time as the crash.